Questions about working with Bataung
Common questions about engagement, scope, governance and how we assess whether the work has been useful.
Frequently asked questions
What is Bataung AI Group
Bataung is the AI capability and digital growth platform of Mfolo Enterprise Holdings. It connects SAAN, Reframe Intelligence and Adara Studio around complementary business and development needs.
Do I need to work with all three organisations
You can engage one organisation directly. Additional capabilities are brought into an assignment when they serve a defined need and form part of the agreed scope.
Where should I start
Start with SAAN for SME access or development programmes, Reframe for executive AI capability and organisational implementation, or Adara for brand and digital work. If your needs overlap, contact Bataung for help finding the right team.
Is SAAN a non-profit organisation
SAAN identifies as SME AI Access Network NPC. Its affiliation with Bataung respects its own governance, development mandate and programme obligations. It has a distinct role from the group's commercial service businesses.
Can you help a business that is new to AI
Yes. The right starting point depends on your role and objective. SME adoption support can begin with a useful everyday task. Executive support focuses on the decisions leaders need to make for their organisations.
Can we work with the tools we already use
We start with your current context. Reframe's approach is independent of a single vendor. Any proposed tools are considered against the task, your information requirements and the systems involved.
Can Adara build our brand or website without an AI programme
Yes. Brand, website and communications work can be commissioned directly through Adara. A wider group engagement is relevant only where it adds useful capability to the assignment.
Is funding available through SAAN
Availability depends on the relevant programme, its funding and participation requirements. Contact SAAN to discuss current opportunities. An enquiry does not establish eligibility or a funding commitment.
How are fees determined
Commercial work is scoped according to the deliverables, specialist inputs, timing and continuing support required. Funded programmes have their own budgets and participation arrangements. The proposal sets out the applicable terms.
How do you assess whether the work is useful
We agree what improvement means at the start and identify evidence that can be reviewed. Depending on the work, that may include adoption, time spent on a recurring task, output quality or agreed website performance measures.